General

Nearby is deactivated

Open your devices system wide settings app, then go to "General" and Choose "Location Services". This will list all apps requesting location information and you can (de-)activate them individually in there. Turn on the switch next to the "WorldView" application.

The nearby list should now work properly.

Images are not being saved

Since iOS 6 you are being asked once if you want to allow the app to have access to your photo library and you most likely denied that request.

You need to change that by going into the "Settings" app, then choose "Privacy" - "Photos" and turn on the switch for "WorldView".



WorldView+

Images are old or do not update

WorldView+ tries to download the images directly from the webcam for more than 9000 webcams, instead of only showing cached images by webcams.travel servers. These webcams do show a refresh icon in the list view. In fullscreen they show the update frequency of the webcam on the lower left.

The URLs of the images and update frequencies can change at any time because the owner of the webcam may decide so. Also some owners decide to block access to the images if they are not invoked from the website. In those cases, WorldView+ will not show any updates any more until we detect these changes and change the data on our servers accordingly.

So to make this clear: all 3700 and more webcams with direct access are manually maintained, updated, and changed as soon as we can. If the owner of the webcams do change something, access to those webcams may be broken for some time. We are constantly adding tool support for those cases, so changes can be detected within 24 hours, so that at least the cached images show up again.



WorldView by webcams.travel

Webcam images don't update

The webcam images shown in the free edition of WorldView are taken from the webcams.travel servers. The images shown are the same as the ones being shown on the webcams.travel website.

By far most webcams do not provide images that update every second, most only update the image every 5 to 15 minutes or even less frequent.

Webcams.travel caches the images to reduce the load of the webcams which most likely couldn't handle that many requests. So webcams.travel fetches the image from the webcam depending on its popularity in different intervals. Images are then also downsized to a 420x420 pixel resolution.

WorldView will try to download a new image once its own image is 60 minutes old, but you can do a manual reload in fullscreen to check if there is a newer image available at webcams.travel.

WorldView+ provides direct access to more than 3700 webcams loading the image from the webcam directly and only using webcams.travel as a fallback. In addition WorldView+ shows the original sized images even for the webcams that are not access directly. In addition WorldView+ allows the user to add his own webcam URLs and set the update frequency independently, which will make the app reload the image automatically in that interval.

Where are the video webcams?

By far most webcams do NOT provide video streaming. And the webcam images shown in the free edition of WorldView are taken from the webcams.travel servers. The images shown are the same as the ones being shown on the webcams.travel website.

WorldView+ allows to watch streaming video of more than 1000 webcams in the webcams.travel catalog. (only MJPEG videos are supported, no flash, windows media or other formats can be supported). In addition users can add their own webcams in WorldView+ supporting still image and video by adding the URLs of the MJPEG streams.



Other

How to take a screenshot from the device

This very brief tutorial will show you how to take a screenshot using your iPad, and how to transfer it to your PC or Mac. The process is actually exactly the same as it is with an iPhone or iPod Touch.

  1. Click the Power button on the top right corner of your iPad, and while holding it down, click the "iPad Button".



  2. You'll see the screen flash white and hear a camera clicking sound. Now open the Photos app on your iPad.



  3. You'll the screenshot you just took as a thumbnail. Tap that photo to view the screenshot.



  4. The easiest way to transfer a screenshot to your PC or Mac is to email it to yourself. To do so, tap the "arrow" button on the upper-right corner of the screen while you're viewing the screenshot.



  5. Select Email Photo



  6. Mail will automatically open with the image attached to a message. Just fill out the address you want to send it to, give the email a subject and enter any info you want in the body of the message. Then click Send.



  7. That's it!

How to find out the device ID

For some situations it useful to know the 40 digit device id, which uniquely identifies your iPhone or iPod touch. WorldView uses this ID for backing up your bookmarks for example, so you don't need to setup a user account somewhere.

There are several ways to get this information:

By using iTunes:

  • Attach your iPhone, iPad or iPod Touch as you normally would to sync it. iTunes should start up automatically.
  • When your device appears under Devices, click it once.
  • From the device summary page, you will see the **Serial Number**, click it once.
  • The serial number will be replaced by the words Identifier (UDID).
  • Pressing Cmd-C (Mac) or Ctrl-C (Windows) will copy the 40 character hex string to the clipboard.
  • You can now paste (Mac: Cmd-V; Windows: Ctrl-V) the string into an email or anywhere else you want it to be.

Using the iPhone Configuration Utility

  • Downloaded the app from Apple's site: http://www.apple.com/support/iphone/enterprise/
  • Install the app
  • Attach your iPhone, iPad or iPod Touch as you normally would to sync it.
  • Start the app
  • Select the device, the UDID will appear behind the title **identifier**
  • Mark the text and paste it anywhere you need it

Using an application on the device

  • Open the AppStore app on your device
  • Search for Ad Hoc Helper (it is a free app from Erica Sadun)
  • Download the app
  • Start the app
  • You can now send the UDID out via email